Mike Todd's Resume'

<body background="images/background.gif"> <pre><font face="Courier"><span style="mso-bidi-font-size: 12.0pt">Michael L. Todd, BS, MA, CHE </span></font>Mike Todd Associates Headquarters:  12218 Washington, Avondale, AZ 85323   Voice: (480) 445-9481 Los Angeles Area Office:   14392 Fairview Lane, Huntington Beach, CA 92647-2216  Voice: (714) 893-6684  FAX: (310) 698-1620  Cell: (714) 222-3700 Email: MikeTodd@miketodd.com SUMMARY Senior Information Technology professional with significant experience: * Developing, deploying and managing converged systems technologies, * Leveraging commercial and open-source systems, tools and languages, * Telecommunication Systems; Multiple Networks Design and Management, * Project Management, Systems Development, Design, Documentation and Delivery, * Billing Systems, * Military career with significant Senior Management, * Effective Quality Testing and Assurance (both hardware and software). EDUCATION * George Washington University, Washington D.C., M.A. - Information Systems * George Washington University, Washington D.C., M.A. - Hospital Administration * Northeastern University, Boston, MA, B.S. - Management of Healthcare Agencies and Institutions PROFESSIONAL EXPERIENCE ANI Networks Operations Group, Inc., 09/2001 - 06/2007 Long-distance Re-Biller and other business units Director, Systems Engineering * Managed both MIS and Telecomm departments with a major focus on new systems and product development. As a subsidiary of NOS Communications in Las Vegas, provided support to all members of this telecommunication company consortium of companies. * Responsible for 5 direct reports and a flexible matrix organization including 7 project teams made up of analysts, developers, customer service members, sales, collection and accounting personnel. * Due to our development the company grew from $10 million to over $50 million annual revenues in just three years. Supported company growth into new markets, as well as mergers and acquisitions. * Responsible for project management office (PMO) and billing. Organized, taught, evaluated and managed the people and resources for multiple projects across multiple organizations. * Due to the impacts of my designs and implementation of our successful incorporation of least cost routing and integration of our telephone and billing systems, Was always involved in the negotiation and management of our telecommunication contracts for both carrier and large customer organizations. * Designed, built and managed systems for our multiple companies to track and maintain inventories of phone numbers, circuits, switches, computer hardware and software, and for both internal use and to support customer activities for loan, resale and other property management functions. * Due to the challenges of staffing during rapid growth pressures: * Personally produced, reviewed and incorporated the specifications and designs of our systems. * Personally performed the database designs and programming to develop our most critical billing systems. * Personally developed, implemented and managed all web related projects for the multiple companies and partners involving all aspects of ecommerce and intelligent business development. * Enabled producing 40% profit margin while unit costs for telephone resources were increasing and the unit charges to customers were being driven down, through personal design, development and management of phone, network and computer interfaces coupled with implementation of least cost routing and other innovative approaches. * Since the consortium of telephone companies involved had morphed from primarily rebilling for telecommunications provided by outside carriers to a primary carrier with our own national and international networks, the list of managed carrier contracts ended up including SBC/AT&T, Verizon, Flag Telecomm and a constantly changing cast of carriers while our customers morphed from those individual businesses for whom we provided re-billed long distance to 2nd and 3rd tier carriers and companies that re-billed their customers, taking on our previous roles. RCG Information Technology, Inc., 07/1998 - 08/2001 Senior Manager, eBusiness, Western Region * Organized growth of the eBusiness practice for the Western Region, supporting the Irvine branch along with both overall and daily management of IT infrastructure. Managed 20-30 developers plus outsourced programming teams located internationally (India and Philippines). * Just one example from the many developed and managed was an assignment to take over a project at CCN in San Diego, a healthcare billing/insurance organization, that had been working on their project for 6 months and had yet to produce a single result. Within one month the project was rescued, produced the expected result and personally resolved one of the serious shortcomings in their ability to produce and distribute timely bills. CCN had already spent over $1 million on the project; it was finished it for less than $100,000. We then went on to develop their Project Management Office and helped them with the organization and training to improve their own management capabilities. UStel, Inc., 08/1994 - 09/1996 Director, Billing and Management Information Systems * Built and managed the MIS Division (1 telephone tech, 1 LAN technician and 2 programmers), Billing Division (3 department heads for billing production and distribution (3 persons), collections (4 persons) and customer support (12 persons including 24-7 rotations) and 1 secretary). * During startup phase, personally installed, configured and managed both the telephone switches and networks and the computer systems and networks for the entire company. Though we used a commercial billing service to produce our customer bills, programs and databases were developed to perform analysis of our telephone costs, revenues and margins. * During an exceptionally large growth period, this was used with Wiltel's own billing processes, to prove that they had overcharged us by nearly $500,000 for telephone services which we were re-selling to our customers. A billing system without effective internal audits is not a good billing system - we were reimbursed for the overcharges. United States Navy, Medical Service Corps (selected highlights), 1972 - 1985 (see more detail far below...) * Director Computer Research, Department of Defense and Department Head, MIS at DOD Medical School * Medical Systems Analyst, Naval Data Automation Command, Chief of Naval Operations Staff * Established position for Assistant Chief, Bureau of Medicine and Surgery for Information Systems Mike Todd Associates, 1982 - Present Multinational, multi-discipline consulting activities encompassing technical evolution in the fields of business, education and emerging technologies. Engaged multiple small business and individual user computer support and business information systems projects - as needed (large projects engaged between full-time employment engagements, volunteer projects at night and on weekends, etc.) * Pepperdine University School of Law Center for Entrepreneurship and Technology Law. 2000 - Present (Full-time early, now Off-hours) Technology consultant and project manager for CETL, along with Professor Janet Kerr, developed the Center for Entrepreneurship and Technology Law. These activities resulted in my appointment to Strategic Advisory Board for the university. We successfully graduated our first class of CETL certified Lawyers in 2002. * Internet Society Los Angeles. ISOC-LA 1994 - Present (Always an off-hours activity) Founding member, elected president (3 direct reports plus a 12 person executive committee for management). These activities resulted in my appointment to Vice-President, Individual Membership for ISOC-Worldwide. Well known for developing and implementing international Internet protocols and promoting emerging technologies. * University of Southern California. 2005 - 2007 (Intermittent Full-time and Evening/Weekends) Project management and technology support for the Western Research Application Center, Viterbi School of Engineering, * Kaiser Permanente Facilities Division 1988 - 1990 (Full-time, alternate location, engagement) Principal Developer Responsible for fully integrated infrastructure solution including hardware and software. Managed re-organization of the division and cut start-to-finish time of most building and maintenance projects by nearly half. Project Manager Reported directly to the Senior Vice President of Kaiser-Permanente and had 7 direct reports and project teams totaling more than 70 architects, interior designers, construction engineers, construction accountants and building inspectors and their department managers for this multiple-year project. * IBM-SIG (Special Interest Group) 1982 - 1988 (Always an off-hours activity) Founded IBM-SIG on CompuServe, Unison and The Source and acted as SysOp on The Source until 1988. These sites had thousands of users and all support personnel reported directly to me which varied from 3 to 30 persons. * U.S. Department of Education (contract) 1985 - 1988 (Full-time engagement) Responsible for developing an internal, on-line platform to support training and education functions. Developed training courses and application development systems for various government entities in Washington, D.C. Taught introduction to personal computers and the courses and produced software, to all Department of Education Regional Offices in the U.S. SKILLS/ COMPETENCIES Development Platforms: MS Visual Studio, WebSphere, Sharepoint, .NET, MS IIS, Apache, Adobe (GoLive, Dreamweaver, Creative Suite), ATG, Oracle (various Servers), Versata, EJB, J2EE, LAMP, SCCS, Google Android Database: Oracle, MySQL, PostGRE, Sybase, MSSql, Access, FoxPro, db2, dBase, Clipper Languages: Visual Basic, C, C++, C#, HL7, SQL, XML, HTML, DHTML, FoxPro, COBOL, JPL, REXX, PERL, Tcl/Tk, Awk, Java, Assembler, Pascal, dBase, MUMPS, ADA, SmallTalk Operating Systems: Windows thru Vista, Unix, Linux, HP-UX, AIX, AS/400, VM, Android, Mac-OSx, Novell, OS/2, VMS Hardware: x86, IBM, Cisco, Alpha, Sun, DEC, VAX, Apple, Sonus, Nortel, Alcatel, Gandalf-PACX Network/Telecomm: TCP/IP, VoIP, Nortel and Cisco ACDs, PBX, Cisco PIX and Linux/Unix firewalls, MPLS, ATM, SONET, UDP Governance/Compliance: Sarbanes-Oxley, ISO 9000 family, PCI, HIPAA U. S. Navy, Medical Service Corps 1972 - 1985 o Computer Operations and Support, F. Edward Hebert School of Medicine (DOD) 1983 - 1985 * Develop secure database and system for administering Medical School exams using the latest educational and technological capabilities. * Designed, documented and implemented a Campus-wide network and computer system that was one of the first implementations of a fiber-optic, enterprise local area network. o Medical Systems Analyst, Naval Data Automation Command, Chief of Naval Operations 1979 - 1982 * Wrote and implemented regulations to manage the development and procurement of information systems for the entire Navy (and was, later, adopted by the other military services). This was the first use of Life Cycle Management being applied to the development of Information Systems. First used to obtain Secretary of Defense Approval for the 3/4 Billion dollar project to upgrade/replace the computer systems in all Navy Regional Data Processing Centers, World wide. o Assistant Surgeon General, Bureau of Medicine and Surgery for Information Systems 1977 - 1979 * Represent the Navy for the Design, Development and Implementation of the Defense Enrollment Eligibility Reporting System through the initial release in 1983. The system was designed to identify fraud and abuse of entitlement programs in the Department of Defense, especially healthcare and related benefits and is based on the issuance and administration of ID cards. The first year of operation, with just 3% implementation saved the government over $40 Million. DEERS is now over 97% implemented and continues to save money and reduce abuse of resources. o Assistant Director, Hospital Administration Division, Bureau of Medicine and Surgery 1976 - 1977 * Invited the Joint Commission on Accreditation of Hospitals to survey all Navy Hospitals and Medical Centers with the expectation of raising the reputation and regard of our health care system. The result was an increase in recruiting and hiring results for physicians and nurses. o Director, Regional Data Processing Center, Naval Regional Medical Center, Great Lakes, IL 1974 - 1975 * Organized and managed the medical data processing support for this 19-state region that included basic and advanced schools for hospital corpsmen, electronics and communications technicians and specialists, a large Navy and Marine Corps Aviation Facility and the Naval Dental Research Command. * Chairman of the United Way Campaign for Lake County Illinois organizing representatives from all Federal Facilities in the entire area o Assistant Administrator and Department Head, Data Processing and Special Services, Naval Hospital, Boston 1972 - 1974 * Assigned as the final Administrator (last to leave and having the responsibility to properly close) the Hospital to manage the disposition of all personnel positions; survey and manage disposition of all types of property and financial matters; close and secure all housing, buildings and other facilities; properly archive and manage proper disposition of all records; and secure the entire facility to ensure it is ready for its final disposition and turn-over to the Civil government. Education (repeat plus some additional information) Certificate of Entrepreneurship, larta University, 2002 Diplomate (CHE), American College of Health Care Executives, 1983 Post Graduate Certificate, Naval Science, Naval War College, Newport, Rhode Island, 1983 MA, Hospital Administration, George Washington University, Washington, DC, 1978 MA, Information Systems, George Washington University, Washington, DC, 1978 BS, Management, Northeastern University, Boston, MA, 1974 Publications and Awards Co-author of "Troubleshooting your PC Bible&T Books, 1992, IDG 5th Ed., 2000 (Traditional Chinese edition, 1999) Author, "DESQview Analyst" Quarterdeck Office Systems, 1994, A Multi-tasking, Scripted and Symbolic Debugger Miscellaneous, requested articles on hardware/software for Computer World and other publications (1983-93) Co-author of "The PC User's Survival Guide" M&T Books, Dec. 1989 Awarded the Joint Service Commendation Medal for developing and promoting ANSI standards, specifically for MUMPS, HL7 and other medically oriented computer languages 1985 Lectures/Speaking Engagements (additional info for exanded purposes) 2007 Chair Internet Society Chapters meetings with the Global ICANN meeting in Los Angeles 2000 - 2002 Technology Seminar Series, Pepperdine Law School, Center for Entrepreneurship and Technology Fellows 1999 Keynote presentation to a meeting including representatives of the President's Y2K Council, the International Y2K Coordination Council, the Interagency Coordination Council, the Internet Society of Japan, the Asia-Pacific Internet Association, the North American Network Operator's Guild, and Internet representatives from many countries such as Malaysia, Australia, and New Zealand on the way to coordinating the Y2K transition for Web developers, content providers, and Internet users around the world. I was subsequently requested by the Internet Society and the Office of the President, United States, to manage the World-wide project to monitor the actual 1999-2000 transition of the Internet. As I had been predicting, there were problems but none that threatened lives or caused lingering system or financial impacts. 1998 - 2007 Founder and President of the Internet Society Los Angeles Chapter. Preside at every meeting including monthly meetings, many with keynote and topical presentations Computer Languages * Developed web sites and applications for both local area networks and the Internet using a wide variety of tools, languages, packages, and third party applications. Created new web content including icons, mapped graphics, and integrated database applications. Created new, and integrated commercially available, CGI and Java extensions and add-ons. * Developed new systems and performed maintenance using a wide range of computer languages including machine languages and assemblers for IBM, UNIVAC, DEC and other mainframe, mini, and micro computers as well as a host of higher level languages from BASIC, Cobol and Fortran to Pascal, Mumps, ADA, C, C++, and Java. * Developed database applications such as billing and product support using database languages such as dBase, FoxPro, SQL, Sybase, Oracle, and other high-level languages. * Developed a multi-language, multi-tasking, symbolic debugger using IBM PC assembler, Pascal, C and C++ including full documentation, marketing and sales materials. Technologies: (Summary) Hardware Platforms </pre> <pre> IBM PC and Compatibles, DEC VAX/Alpha, Sun, Prime, IBM, Amdahl, Compaq, Dell, Toshiba, NEC, Apple, MAC, Ethernet, DECnet, Apple Talk, Ascend, Cisco, Compatible Systems, Gandalf PABX, Nortel Operating Systems Unix, FreeBSD, BSDI, Solaris, AIX, Linux; Windows through XP; DOS, OS/2, MVS, VMS, VM, Prime/OS Protocols and Standards HTML, SMTP, POP, TCP/IP, HTTP, XML, XSL, FTP, GOPHER, MAPI, HDLC, PPP, XMODEM, YMODEM, ZMODEM, Kermit, VRML, NNTP, IPX/SPX, NetBEUI, CTI, IDC-9A, HL7 Package Software BroadVision, Vignette, ATG, Enterprise Java Beans, Cybercash, Cisco NetFlow, Infranet/ISPPower, Oracle Internet file system and Video Server, Cybersource, IDrive, River's Digital Rights Management, NetZip, Ebot, Real Server Plus, pay2see, Netbill Money Tool, Cybersource Internet Commerce Suite, Calico eCommerce Suite, Versata Logic Server, LiveExchange, OpenAuction, Destiny, Infopark, MediaQuest, MS Office, Word, Excel, Access, Outlook, Publisher, Exchange, MS Project, Visio, Front Page, Oracle (8i, J-Builder), Word Perfect, Corel, Adobe (PageMaker, GoLive!, Acrobat), Ventura, Netscape, pcAnywhere, ProComm, COM-AND, Avery, McAfee, Norton Utilities Programming Languages SQL, MUMPS, dBase, FoxPro, Oracle, Sybase, Clipper, Visual BASIC, Java, Pascal, C, C++, CGI, RPG, ADA, SmallTalk, SPSS, SAS, COBOL, Fortran, Perl and many other scripting languages <pre>SENIOR EXECUTIVE MANAGEMENT Healthcare Administration Information Systems Business Development R&D Some additional perspectives: Employment history includes the fast-paced healthcare administration and high technology environments in both the public and private business sectors. Thrive in the face of challenges; Internet guru, technology evangelist, community advocate, innovator, developer of unique solutions, and educator. Health Care Administration experience ranges from developing and managing information systems, management of Medical Centers and Organizations Worldwide, to establishing the position of Assistant Surgeon General of the Navy for Information Systems. Information Systems Technology experience ranges from hardware and software design to building, programming, and managing World-wide systems and business technologies. Outstanding interpersonal abilities facilitate building new and enhancing traditional organizations; organizing and directing staff (and volunteers) to develop and accomplish goals; increasing community spirit and support; all while controlling and reducing costs without compromising quality. Given the need, able to reorganize and revitalize organizations; create and meet demanding goals and objectives; design and implement new and more efficient systems; and successfully promote new ideas. Key Skills: Strategic Planning Standards Development Organizational Planning/Development Relationships Management Financial Analysis Budgeting Risk Management Internet Technologies Government Relations Collective Bargaining Contracts Administration Public Relations Project Management Expert Witness Systems Analysis/Design/Development Troubleshooting Research Planning Human Resource Planning/Forecasting Programming Network Design/Operations Internet Evangelism/Emerging Technologies Telecommunication Interfaces Technology Evaluation Version Control Systems Career Highlights/Experience * Established and held the position of the Assistant Surgeon General of the Navy for Information Systems (essentially, the first CIO of the Navy Medical Department). 1980 * Navy project manager for the Defense Enrollment Eligibility Reporting System (DEERS); saved more than $40 Million in reduced fraud and abuse of entitlement services in its first year with just 3% implementation 1982 (In use around the world today. Latest check indicates it is now over 97% implemented and continues to reduce fraud and abuse.) * Technical advisor to the Federal Health Resources Sharing Committee in Washington, DC 1979-85 * Designed, developed, and managed the large project to implement a Departmental Information System for the Facilities Development Division of Kaiser-Permanente, Oakland, CA, which managed $2 billion annual healthcare facilities construction and maintenance. 1988-89 * Co-Founder of the Society for Computer Applications in Medical Care, which spawned many organizations such as the Symposium with the same name and is now the American Medical Informatics Association. 1983-85 * Developed the Life Cycle Management methodology for the Navy and Department of Defense for development and procurement of information systems, and managed its first application in a 3/4 billion dollar project to replace the computer systems in the Navy Data Processing Centers, worldwide. 1982-83 (the methodology is still used by all DOD organizations.) * Co-founder and President, Internet Society, Los Angeles Chapter, 1998-Present<br> </pre> <pre>* Founder and first President, Capital PC User Group, Washington, DC and the IBM Special Interest Group (CompuServe) 1982 </pre> </pre> </body>